Community Development Manager at Wayne Metro Community Action Agency


Community Development Manager  (Full Time w/benefits)
Location: Detroit, MI
Department: Community & Economic Development

# of Open Positions:1

Salary Grade: 4

FLSA: Exempt            

Employment Type:  Full-Time/Regular

Benefits: Yes

Hours per Week: 40

Work Days: Monday-Friday

Reporting to: Director of Construction Projects

Scope: Responsible for the coordination and provision of the agency’s housing rehabilitation, blight elimination and various construction and community development initiatives. Management functions include providing program staff with applicable tools, policy supports, service targets and resources to achieve the program goals.  Also responsible for maintaining communication with external partners including subcontractors, local governments and funders.


Essential Functions

  • Administer, with the assistance of Director, housing rehabilitation, blight elimination, and various construction and community development initiatives to be implemented by the agency, either independently or in conjunction with public or private partners.
  • Work in conjunction with development partners including construction services, architectural and engineering, title companies, surveyors, and related professionals.
  • Manage the development and implementation of contracts and grants to include program goals, service methods, implementation design, periodic reviews of activities and progress towards goals, modification of program plans, expenditure of grant funds, reporting to funding sources, and evaluation of activities.
  • Conduct, with the assistance of agency planning staff, periodic assessments of the needs of low-income communities, the availability of services in those communities, and gaps in the service delivery system; and subsequently, recommend the means through which the agency can improve services for these communities.
  • Develop and sustain relationships with members of the community including public officials, representatives of other community-based organizations, and consumers towards developing cooperative relationships, designing appropriate programs, and impacting the community at large.
  • Remain abreast of programmatic requirements including client eligibility standards, federal funding guidelines, state construction and environmental codes and other regulations as are required by local funding sources.
  • Remain abreast of programmatic and funding opportunities in the areas of housing and community development and work with agency planning staff to identify appropriate opportunities to further the agency’s mission with respect to strengthening low-income communities.
  • Provide day-to-day supervision and direction to assigned staff including but not limited to:  scheduling staff; evaluating staff performance; evaluating staff development needs and aiding in determining appropriate training or coaching; and resolving staff conflicts.
  • Serve as the first point of contact for escalated issues and for clients requiring a higher degree of expertise or discretion to resolve their specific issues.
  • Maintain proper client file documentation and utilize agency database to comply with funding requirements.
  • Continuously monitor client and contractor files and data entry in accordance with agency and funding compliance requirements.
  • Represent the agency in partnership with Grant Management staff to those conducting monitoring or audit reviews.  Prepare materials required for such visits, address issues arising from visits, and submit follow-up materials to the monitors/ auditors as necessary.
  • Prepare statistical and narrative programmatic reports for internal agency use and external funding sources in a timely and accurate manner.  This may include participation in the preparation of proposals to private and public funding agencies and the development and implementation of methods through which to collect program data including file maintenance.
  • Draft accurate real estate documents including purchase agreements, deeds and collateral documents.
  •     Select and provide supervision to independent contractors in the performance of rehabilitation, demolition and construction work.  This includes but is not limited to:  insuring contractors are adequately trained, licensed, and insured; establishing clear timelines for work completion; maintaining quality control; and issuing final approval when work is completed.  If necessary, recommend termination of work when not meeting specifications.
  • Provide, as needed, support to the Director of Construction Projects and Chief Program Officer to further agency initiatives.
  • Train new employees and provide technical assistance to problems.
  • Maintain a positive attitude towards assigned work, clients, and staff, and a willingness to work with others.
  • Perform work in a professional manner that upholds Wayne Metro’s policies and procedures.
  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree in Urban Planning, Public Administration or a related field OR a minimum of eight years of experience in a related field OR a combination of education and experience that is similarly equivalent.
  • Experience working with real estate, construction and legal documents and related professional consultants.
  • Ability to effectively provide supervision for and direction to assigned staff.
  • Ability to collect and evaluate data regarding service needs, present services, and service gaps; and through such an evaluation, develop means through which to address those service gaps.
  • Ability to maintain documentation of work including file maintenance and report development.
  • Knowledge of the communities in Wayne County and the needs of their residents with respect to weatherization.
  • Knowledge of various Wayne County community resources that aid low-income people to reach self-sufficiency.


Preferred Qualifications:

  • State of Michigan Builders License
  • Lead and asbestos abatement training and certification
  • Ability to identify and secure appropriate contractors to perform home improvements and repairs.
  • Knowledge of housing rehabilitation, local building regulations, and construction trades including development of project specifications and costing, permit acquisition, and state licensing requirements.

Minimum Competencies:

  • Strong computer skills, including Microsoft Word, Excel, web-based technologies including Gmail, Google Apps, and internet navigation. Knowledge of and ability to navigate established data-base systems preferred.
  • Ability to work with a minimum of supervision.
  • Ability to identify, contact and work with area social service providers in both the public and private sectors in the interest of aiding low-income people and services available to meet those needs.
  • Effective listening skills and professional communication skills, both orally and in written form.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals in a diverse community.
  • Demonstrate understanding of high-quality customer service.
  • Possess strong planning and organization skills with attention to detail.


Licensing and Other Requirements:

  • Valid driver’s license and reliable transportation.


Travel Requirements:

  • Ability to travel to various sites.


Work Hours:  Work to be scheduled Monday through Friday with specific hours to be determined by program needs.


How to apply – Wayne Metro’s Website:

If you are interested in this position and you meet the minimum requirements, please visit to submit an online application,cover letter and resume.


Wayne Metropolitan Community Action Agency is an Equal Opportunity Employer.